LIVE SPIDER SHIPMENTS EVERY TUESDAY. Orders placed after 2pm EST on Monday will ship the following week.

FREE SHIPPING over $70 (excludes live animals)

Shipping and LAG

Shipping

Shipping live spiders is only offered through FedEx.

Live spider shipping is through Redline (FedEx). Choose between 2-Day Express or Overnight Express at checkout. In order to qualify for Live Arrival Guarantee, OVERNIGHT shipping to your nearest FedEx Ship Center must be selected. (See below.) Choosing 2-Day or residential shipping voids LAG. That being said, I have never had issues using 2-day shipping and all steps are taken to ship spiders safely and securely. (To find your nearest Ship Center, visit the FedEx website, input your address, and filter results to show locations with "Dangerous Goods Shipping".) I usually ship on Tuesdays. Shipping will be postponed in the event of extreme weather, FedEx service interruptions, or busy holidays. If your temperatures are: • Below 40°F - Shipping will be postponed for warmer weather. • Between 41°F and 90°F - Hold at Location (HAL) is recommended but not required. Shipping will happen as normal. • Between 91°F and 98°F - HAL is REQUIRED. Overnight shipping is highly recommended. • Above 98°F - Shipping postponed for cooler weather. Enclosures and other items will be shipped separately via USPS, unless otherwise stated (such as bundle deals with small enclosures).

LAG/DOA

(Live Arrival Guarantee / Dead On Arrival)

I offer a Live Arrival Guarantee (LAG) on overnight shipments to FedEx Ship Centers. Choosing 2-Day shipping or delivery to a residential or business address voids this guarantee.

If your spider(s) arrive Dead on Arrival (DOA), photo or video proof must be provided within 3 hours of the package being marked “Ready for Pickup” at the FedEx Ship Center. Failure to pick up the package within this timeframe will void the LAG if DOA occurs.

In the case of DOA where LAG applied, a replacement spider will be offered where possible. If a replacement is unavailable, a refund for the spider will be issued. Shipping costs are non-refundable, except in cases of verified FedEx disruptions where I am able to file a successful insurance claim through Redline Shipping.

These policies are in place to ensure the safe and reliable delivery of your spiders while upholding the integrity of the Live Arrival Guarantee.

Enclosure Disclaimers

All enclosures are handmade and as such, small imperfections or blemishes can be expected. All enclosures are subjected to a "shake test" before shipping. Should any pieces become lose in transit, I will guide you through repairing it at home or you can return it to me for a full refund, excluding shipping costs. Excess moisture or humidity, improper use, any drops or rough handling may result in some items of decor to fail. Every precaution is taken while building the enclosures, including the use of two different glues, and with proper use they should not fail. Therefore, any accident or injury caused by misuse of the enclosures or their contents is the buyer's responsibility. If you are unhappy with your enclosure or accessories for any reason, please contact me immediately. Nothing purchased from Kit's Critters should be considered safe for young children due to moving parts, removable parts, magnets, etc.

Spider Disclaimers

General information to know before you adopt a spider.

Several jumping spider species can change color from molt to molt. As such, color at maturity is never guaranteed. The biggest example of this would be with female Regals. I have personally seen a white spider turn dark and black spiders turn orange. Sex of a jumping spider can also be difficult to tell before subadult or adult. Some even present female until adulthood. All spider adoptions come with no guarantee of gender unless they are already adult at the time of adoption. Any spider marked as "male" or "female" is a best educated guess. ALL spiders from Kit's Critters are Captive Bred (CB) or Captive Raised (CR). You will NEVER receive a Wild Caught (WC) spider from me.